Privacy Policy (Mobile EV Works / EV WORKS LLC)

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Effective Date: 02/04/2026
Last Updated: 02/04/2026

This Privacy Policy describes how EV WORKS LLC (“EV WORKS LLC,” “Mobile EV Works,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit mobileevworks.com (the “Site”), contact us, request services, or otherwise interact with us.

If you have any questions, contact us at:
Phone: +1 (650) 314-5946
Email: [EMAIL COMING SOON]
Business Name: EV WORKS LLC (doing business as “Mobile EV Works”)
Primary Service Areas: Los Angeles County, CA and Santa Barbara County, CA (see our Service Area map on the Site)

 

1) Information We Collect

We may collect the following categories of information:

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A. Information you provide to us

• Contact details: name, phone number, email address

• Service details: vehicle make/model/year, service requests, appointment preferences, photos you choose to send, messages you send us

• Payment-related information: if you pay by card or invoice, payment may be processed by a third-party processor (we do not typically store full card numbers)

B. Information collected automatically

When you use our Site, we may automatically collect:

• Device and usage data: IP address, browser type, pages visited, time spent, referring pages

• Cookies and similar technologies: used for basic site operation, analytics, and performance

C. Information from third parties

We may receive information from:

• Analytics providers (e.g., Google Analytics)

• Advertising platforms (e.g., Google Ads, Meta)

• Business listing platforms (e.g., Google Business Profile) when you call, message, or request directions

2) How We Use Your Information

We may use information we collect to:

• Provide, schedule, and perform our services

• Respond to inquiries, calls, texts, and emails

• Send appointment confirmations, updates, and service-related messages

• Provide quotes and invoices

• Improve our website, services, and customer experience

• Detect security issues, prevent fraud, and enforce our policies

• Comply with legal obligations

 

3) Service Area and Availability

We provide mobile services in select areas, primarily within Los Angeles County and Santa Barbara County. Our coverage may vary by distance, scheduling, and service type. For the most current coverage, please refer to the Service Area map on our Site or contact us at +1 (650) 314-5946.

 

4) Text Messages and Phone Calls

If you contact us by phone or text, we may communicate with you by phone call or SMS to:

• Provide quotes

• Confirm appointments

• Send updates about service timing

• Answer questions and provide support

Message and data rates may apply depending on your mobile carrier. You can opt out of non-essential SMS messages by replying STOP (where applicable) or by contacting us directly at +1 (650) 314-5946. We do not sell your phone number.

 

5) How We Share Information

We do not sell your personal information.

We may share information in limited circumstances:

• Service providers: vendors who help operate our business (website hosting, analytics, scheduling, payment processing, communications tools)

• Legal requirements: if required to comply with law, court order, or valid legal process

• Business protection: to investigate and help prevent fraud, security issues, or illegal activity

• Business transfers: if we are involved in a merger, acquisition, or sale of assets (information may be transferred as part of that transaction)

 

6) Cookies and Analytics

We may use cookies and analytics tools to understand website usage and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain site functions.

If we use Google Analytics, Google may collect usage data. You can learn about Google’s practices through Google’s privacy information and opt-out tools.

 

7) Advertising and Marketing

We may run ads on platforms such as Google or Meta. These platforms may use cookies or similar technologies to show ads and measure performance. We may use aggregated data (non-identifying) to understand ad results.

We do not knowingly collect sensitive personal information through our website (such as Social Security numbers).

 

8) Data Retention

We retain personal information only as long as reasonably necessary for:

• providing services and support

• maintaining business records (including tax and accounting)

• resolving disputes

• complying with legal requirements

 

9) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

10) Your Privacy Rights (California)

If you are a California resident, you may have rights regarding your personal information, including:

• the right to request access to certain information we have about you

• the right to request deletion of certain information (subject to legal exceptions)

• the right to correct inaccurate information

• the right to opt out of sale/sharing of personal information (note: we do not sell personal information)

To submit a request, contact us at [EMAIL COMING SOON] or call +1 (650) 314-5946. We may verify your identity before fulfilling a request.

Notice of Non-Discrimination: We will not discriminate against you for exercising privacy rights.

 

11) Children’s Privacy

Our services and website are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us at +1 (650) 314-5946 to request deletion.

 

12) External Links

Our Site may include links to third-party websites (e.g., social platforms, maps, payment processors). We are not responsible for the privacy practices of those third parties. Please review their policies.

 

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were made. Continued use of the Site after changes means you accept the updated policy.

 

14) Contact Us

EV WORKS LLC (DBA “Mobile EV Works”)
Website: mobileevworks.com
Phone: +1 (650) 314-5946
Email: [EMAIL COMING SOON]
Primary Service Areas: Los Angeles County, CA and Santa Barbara County, CA (see our Service Area map on the Site)